Privacy Policy

Touchway values the privacy and security of the personal information of its users. This policy describes how we collect, use, and protect the data you provide. If you have any questions or need assistance, please contact us at dpo@touchway.com.br.

Information Collected

Touchway collects the following personal information to provide and improve our services:

• First and Last Name: Used for personalizing the user experience and communication purposes.
• Company Name: Used for identification purposes in the context of product use.
• Email: Used for communications, marketing, notifications, and product functionalities.
• Phone Number: Collected exclusively for specific product functionalities and never used for advertising.

Purpose of Data Usage

The collected data is used for:

• Marketing and Communication: Name, last name, company name, and email may be used to inform about product updates, offers, and other communications of interest to the user, always respecting the unsubscribe option.
• Product Functionalities: Phone numbers are requested exclusively for internal and operational use of the product to ensure the proper functioning of the services offered.

Information Sharing

Touchway does not share personal information with third parties for advertising purposes. Data disclosure occurs only when necessary to comply with legal obligations, in accordance with applicable law.

User Rights

Touchway users have the right to access, correct, or request deletion of their personal information at any time. To exercise these rights, please contact our privacy team at dpo@touchway.com.br.

Data Security

We adopt appropriate security measures to protect personal information from unauthorized access, alteration, disclosure, or destruction. However, we cannot guarantee the absolute security of information transmitted over the internet.

Changes to This Policy

Touchway may update this Privacy Policy periodically. Any changes will be communicated to users through email or notification on the platform, and will take effect immediately after publication.